Support
Is something not working, or do you have a question? Tell us and we will take a look.
Write to us
We reply by email, as soon as we can.
Write to soporte@kukubos.comWhat to tell us
With these details we can help you sooner:
- Your phone model, for example iPhone 13 or Pixel 7.
- The version of Kukubos you have.
- What happened, and on which screen or level.
How long we take
We cannot promise a deadline, but we read every message and reply as soon as we can.
Frequently asked questions
Is it free?
Yes. Kukubos is free to download and play.
Does it have ads?
No. The game shows no ads.
Do I need an account?
No. There are no accounts or sign-ups, and the game does not ask for personal data.
Does it work offline?
Yes. You can play without internet.
Do I lose my progress if I change phones?
Yes. For now there is no cloud backup: your progress lives only on the phone where you play. If you change phones, you will start from scratch. If that changes in the future, we will say so here and in the privacy policy.
How do I delete my data?
Uninstall the app and all your progress is deleted, because it only exists on your phone. If you have written to us and want us to delete your message, ask us by email.